The Evidence Based Chiropractor Blog
Hundreds of chiropractic marketing and research articles to help you grow.
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5 Powerful Conversion Strategies to Improve Your Chiropractic Marketing Funnel
Conversion strategies in the chiropractic marketing world are used to add value to patients, increase revenue for the practice, and develop an excellent customer experience. Funnels and conversion don't need to be tricky or slimy. It's actually the opposite. Your chiropractic marketing funnel should be constructed to provide answers to your patient's questions and targeted solutions to their problems.
If done correctly, you can expect an increase in incoming new patients, referrals, and retention.
A successful chiropractic practice needs new patients to get going, but repeat business is how you can stay relevant, profitable, and growth-oriented over the long haul. One way to do this is to have a marketing funnel.
To improve your chiropractic marketing funnel, you have to find a way to drive conversion opportunities in a patient-centric approach. This means that you need to have a focus on benefits instead of features, on the patient instead of your wallet, and on being a guide instead of a hero.
Let's go over five ways to increase the conversion rates in your chiropractic marketing funnel.
1. Be Patient-Centric
A marketing funnel is used to help a patient transfer from stage to stage of a buying (or decision making) process. At the end of the funnel, the goal is that you have provided answers, stimulated interest, and the patient makes a buying decision.
The patient's actions should help drive a funnel forward. Your message should be responsive to their interests. Organic actions and choices lead to enhanced development of the funnel.
Each phase should be patient-focused, not practice-focused. If you lose sight of that, you'll more likely than not to lose the relationship.
2. Get Attention at Introduction
A marketing funnel is widest at the top. If you cast a large enough net, the introductory phase will grab the potential patient's attention. As Gary Vaynerchuck says, “jab, jab, jab, right hook”. Deliver value, deliver value, deliver value, then ask…
Getting attention at the first step of your funnel is making sure you deliver the content they asked for! This is an essential part of the funnel since it acts as a first impression. Double the top of your funnel to ensure that it’s delivering the promised information in a timely fashion. When someone opt-ins to the top of your funnel (typically via a “lead magnet”) you want to deliver that information right away.
Aim to provide valuable education and information to get attention and to get people into the top of your funnel. Examples of chiropractic focused lead magnets include:
health guides
free courses
health tip cheat sheets
3. Conversions in Awareness Stage
Awareness is just as important as "attention” in your funnel.
Potential patients won't choose your practice or your services if you aren't trustworthy or open. You can increase the conversion rate and push the awareness stage by becoming a content producer on social media, networking, blogging, or traditional public relations.
One post or email isn't going to cut it. You need to have systems and processes to get real results. This is where content marketing comes into play. We recommend that you publish daily on your Facebook page, create weekly videos, and send weekly email campaigns.
It's best to think of your marketing in terms of automated monthly campaigns, weekly topics, and daily posts like we do at The Smart Chiropractor.
4. Track Your KPI’s (key performance indicators)
Key Performance Indicators (KPIs) are essential for optimal conversion in your marketing funnel.
Although there are seemingly more critical steps than others in the funnel, you should value conversion. Lack of focus in one step could result in someone exiting early.
Establish metrics for each phase to measure your success. Drop-offs are the most significant indicator for businesses to know where they stand.
A few critical KPI's include:
email open and click-through rates
email unsubscribe rates
conversion percentages
lead acquisition cost
lifetime value
5. Don’t Rush, Give It Time
A funnel doesn't mature overnight.
Rushing into developing insights immediately won't give you an accurate view of your practice. The longer you let marketing and exposure mature, the better off you'll be.
Looking at your funnels and follow-up's monthly is a good cadence. With a larger customer base, your funnel will take even longer to see sales conversion. Time is money, but some things can wait.
Chiropractic Conversion Development
Managing your chiropractic marketing funnel leads to optimal and sustainable practice growth.
With The Smart Chiropractor, we help chiropractors automatically market their practice with the click of a button.
You can save time and increase your revenue by having predictable and repeatable marketing processes in your practice. This all happens while optimizing your specific marketing funnel through conversion strategies.
Give us a chance today to get you on the road to referrals.
Why Market Research Is a Crucial Key to Landing More Chiropractic Patients
Market research is a core part of every business. It's a crucial part of understanding your target audience and how to market to them.
This is especially true for chiropractors and finding new chiropractic patients. If you want more patients, market research is the best way to do it.
There are different market research strategies to help you land your ideal patient, especially if you are a chiropractor.
Here are some reasons why market research is so essential to landing more chiropractic patients.
Market Research Promotes Strategy
If you have a chiropractic practice, you must understand this strategy. It will guide your action plan and help you land more chiropractic patients.
Market research will help you establish a goal. You aren't just researching anything; you are researching everything about your core customer and why they would come to you.
Some of the questions that you should have in your market research:
Who's your audience?
What do they need?
How do they find you?
These are basic market research questions that can guide how you market to your core audience.
If chiropractors treat 35 million patients each year, it's essential to understand their problems and how you can help them. The first step of any market research is creating questions that drive you to your goal.
You can also find more information about market research for chiropractors and the kind of patients they work with by listening to our podcast.
Figure out Your Research Methods
Surveys and questionnaires are the primary means of gathering information. They are ways to help you understand your target market.
But first, you have to get them to participate.
It's important to understand that there is primary and secondary research. Primary research is gathering original information yourself and compiling a report. Secondary information collects information from previously recorded sources.
Surveys and questionnaires are a way to gather primary sources and directly understand your target market in your area. You can also look at statistical data, which is a secondary source, and see what it says about chiropractic patients and how they differ.
The ultimate goal in whatever method you use to understand chiropractic patients is to create a strategy that gets you more leads and more customers.
The goal is to drive in more customers, and that requires doing some market research so you can create an effective plan.
Why You Need to Find Your Chiropractic Patients
Market research will help you identify your goals. It will help you form a marketing strategy around your core audience and how you can help them, specifically when it comes to chiropractic patients.
A market research strategy is especially crucial for chiropractors because they encounter a lot of patients. Chiropractors have different core audiences. You have to recognize that they each have unique problems you can fix.
For more information on market research and how to receive the latest research for chiropractors, visit our website and become a member.
The Future of Social Media and Chiropractic: 5 Trends to Follow This Year
Are you looking to increase your social media presence? Online marketing is an effective way to grow your chiropractic business.
Learning about the future of social media helps you focus your attention on activities that will get results.
Building your social media presence can help you get more website traffic. It can help grow trust among followers and encourage people to schedule appointments.
Check out these five ways to use social media for your chiropractic business.
1. Build a Community
Social media for businesses isn't just about pushing out content. It's about building a community and connecting with your followers.
Interact with people who follow your pages. Respond to comments and messages on social media.
These types of interactions build a sense of community and make people feel comfortable with you. Your practice is a reflection of the amount of people who know, trust, and like you. Building a community of people online is one of the fastest ways to grow.
2. Use Video
Are you keeping up with the 87% of marketing professionals who use video?
If you're not using video, you're missing out on a huge opportunity to grab and hold attention.
Getting videos in front of your audience gives you a way to build relationships. When people see you, your staff, and your office on video, your practice becomes more familiar. They gain comfort when they can see what you're about.
It's also an effective way to deliver content the way users want to see it. Videos are easy to consume, so people can learn about your business while on the go.
At The Smart Chiropractor, we provide training for how you can shoot super impactful videos for:
Motivational Monday
Testimonial Tuesday
Wake Up Wednesday
Tactical Thursday
Favorites Friday
Social media platforms make it easier than ever to incorporate video. Instagram and Facebook let you add videos to your stories.
You can also do live videos on both platforms. Lives work well to promote special events you do at the office.
Live videos also strengthen relationships with followers. People can chat with you while you're live, so you can answer questions immediately and interact with viewers in real-time.
3. Provide Education
A central part of your social media campaign should be educating your followers. Providing educational health information introduces people who aren't familiar with it, and it establishes you as a chiropractic expert.
Statistics show that about one in four people think that chiropractic care is dangerous (which is crazy!). Over one-third aren't sure if it's dangerous.
By providing education through friendly, relatable content, you can help build trust in chiropractic care. Your content can help change minds and educate people on what's involved in assisting them to overcome concerns.
4. Take a Local Approach
Your chiropractic practice relies on local clients for business. Focus your online marketing and social media efforts on a local level.
Partner with other local businesses in the wellness field to promote one another on social media. You might invite a nutritionist to take over your Instagram feed for the day. Maybe you work together with another wellness business to create an educational series that you both promote on your channels.
These promotional techniques expose both of your businesses to new local followers.
Use local hashtags and keywords on social media, including your city, state, county, and key features of your local area. This helps people find you online.
5. Set Yourself Apart
Your social media channels give you the perfect platform to show your personality. Use them to explain why your chiropractic office is the best local choice.
Showing your face and letting your personality shine is one of the best ways to do this. Highlight your key office staff members as well.
Creating a branding guide helps you post consistently to create a specific tone for your business. If you're marketing to busy professionals, your phrasing and content might be different than it would if you were targeting millennials.
The Future of Social Media
Understanding the future of social media for chiropractors helps you gain traction and surpass your competition in online marketing. Providing education, connecting with followers, and being unique all help you build a strong online presence.
Looking for more ways to take your chiropractic business to the next level? Check out our free tools and our membership options to get the resources you need quickly.
Marketing Channels 101: Where You Should Be Marketing Your Chiropractic Content
Last year, Millenials overtook Baby Boomers as the largest generation. The surge of young immigrants seeking better opportunities helped.
It's important to know what marketing channels to use to reach this audience. Your chiropractic practice depends on drawing the interest of this demographic.
Check out where you should be concentrating your marketing efforts.
Social Media Strategy
Companies and businesses have forgotten the original purpose of social media and started pushing their products and services blindly. People get on social media to connect, not see advertisements.
Your strategy should be geared towards engaging with your clients and community. Offer great content on Facebook, Twitter, and Instagram.
Post articles about how to improve posture or workout tips. Make yourself accessible and approachable by replying to comments and messages. Want to automated daily posting to your Facebook page that is research-based? Check out The Smart Chiropractor.
Video Outlets
Much of the population prefers to watch videos instead of reading articles. High-quality video production gives an image of professionalism and trust.
Use YouTube or TikTok for demonstrations or instructional videos. You can either target fellow chiropractors or patients.
Videos make people seem closer and more authentic. Be careful not to create videos that are too long. Less is more.
Make a video exciting but short. It's better if a person wants to watch repeatedly rather than quitting halfway through the video. Member of The Smart Chiropractor receive easy to follow video scripts each day (as well as done for you video!).
Podcasts
You probably won't have a large online following like the Joe Rogan Podcast, but people over the age of 12 listened to podcasts last year in record numbers.
Long-form audio content gives the creator ample opportunity to elaborate on topics. A podcast can be both informational and entertaining, while most marketing channels are only one or the other.
A great idea is to have a patient come on the podcast and talk about life before and after getting adjusted. You can also invite fellow area chiropractors or business owners to talk about family, practice, and health.
People want to know more about you, and this is a perfect way to do it.
Email Blasts
Email is a marketing channel that has existed since its for a while but still is extremely impactful. Adding email marketing to your previous touch points helps build your brand and develop potential leads.
Email marketing informs all your patients at once with one click.
Providing a way to tell patients and the community the developments at your office ensures everyone is current. There are times people might think a business has gone under because they never hear anything from them.
Let the email blasts make people loyal to you. We have found tremendous success using a 3 pronged approach to email marketing- weekly newsletters to stimulate re-activations, event promotion sequences, and new patient on-boarding. We automate this entire process at The Smart Chiropractor.
Word of Mouth
Word of mouth marketing is an excellent tool if you know how to jumpstart it. Turn your patients into free marketers. Start a referral program and give out discounts.
When a referral walks in the door and mentions the patient who referred them, give both a credit on their visits.
Employing All Marketing Channels
Your best bet at reaching broad audiences, including the Millenial generation, is by utilizing all the marketing channels together.
If you need help developing the right strategy, contact us so we can help you market your practice.
Let the world know your practice is ready to serve them.
Are Your Emails Working? 9 Chiropractic Email Marketing Tips for Your Practice
Email marketing is one of the oldest, cheapest, and most preferred forms of digital marketing. You can significantly increase your business by sending emails, but your content must be relevant and useful. Check out these nine marketing tips for chiropractors to use emails that will help increase your sales.
1. Use Your Official Company Email And Avoid Being Classified As Spam
No one wants to click on emails from unknown senders, so your business name should be used on your email address. Take some time to check out spam guidelines for different email platforms and do your best to follow the guidelines.
It is estimated that over 20% of legitimate emails get filtered to spam by mailboxes. Following guidelines will keep your emails from falling prey to your patients' spam filters.
2. Have A Fascinating Subject Line
Most of the people that open emails end up opening them based on the subject line alone. This is why using exciting and captivating subject lines for your promo emails is essential.
To make your subject line compelling, make sure that it is concise and your customers' interest. Subject lines that raise questions your subscribers have will also encourage them to open your emails to find the answers they are looking for.
3. Make Your Emails Useful And Readable
Be sure that your emails keep your readers' interest by using strategies designed to make your content interesting and readable. For example, use at least one image to break the monotony of text. Also, use clear and simple language with short sentences and paragraphs.
Long blocks of tests have been proven to put off most readers. Your content should be interesting as well as useful to your readers so that they can continue clicking on your emails in the future. Try to get your emails are proofread by an editor because nothing displays unprofessionalism like a poorly edited document.
While one of the main reasons for email marketing for your chiropractor business is to increase sales, your emails should not concentrate on closing sales. Instead, create value for your subscribers and develop a relationship with them. Once they like and trust you, they will be more likely become a future patient when hte need arises.
4. Optimize Emails for All Devices
It's crucial that your promo emails can be read on mobile phones, tablets, and different forms of computers. You don't know which type of device your subscriber will use to open your emails, so it's best to make sure they're included in optimization.
Send out a test email to yourself and see how it looks on different mediums. If it looks okay on both your mobile phone and desktop, then you’re clear to send it to readers.
5. Keep Your Emails Clear and Focused
There are quite a few reasons why businesses send out emails. Some are transactional; for example, after someone become a patient, you can send an email thanking them and welcoming them to the practice. Operational emails, on the other hand, give clients updates about your business.
Finally, marketing emails will send out promotions for your goods and services. Your email should be focused on the benefits your practice can provide THEM, not the features of your services.
An email about your office renovations and temporary opening hours should not be mixed with an informational email about your latest treatment options. Emails that are all over the place tend to annoy subscribers.
6. Build a Targeted Subscriber List
Make it easy for potential patients to subscribe to your email list. For example, you may place subscription links on all your blog posts as well as on relevant pages on your website. Patients can also sign up for your newsletters or emails by filling in a visitors' book at your office.
Don't request too much information when signing up subscribers, as this may put them off from wanting to join your list. Inform readers of the kind of information they'll be getting on your emails so that they can decide if they're going to be apart of your list.
Many users that unsubscribe from mailing lists do so because they did not get what they were expecting.
7. Use Newsletters To Keep Your Clients Informed
Newsletters are the best way to engage with your subscriber list because you can put in a range of information such as educational information, operational details about your practice, and the latest industry news. Newsletters have proven to be very effective at generating patient referrals, patient loyalty, reactivation of patient memberships, and patient engagement.
Design your newsletter to match your brand image to reinforce your brand image with clients and ensure that you send it consistently, we recommend weekly just like we provide for all members of The Smart Chiropractor.
8. Have An Autoresponder Strategy For Different Subscriber Categories
It is a good idea to have a strategy for sending out emails to engage with new clients or clients in different categories. For example, new patients can receive a welcome email detailing what they can expect from your future emails. After this, a series of emails could be sent weekly, guiding them on important exercises they should be doing.
Alternatively, clients that have bought or signed up for specific products or services can also get emails specifically targeted to their situations. Autoresponder emails over a certain period can increase client engagement and loyalty if done well.
9. Make Shareable Emails
If you are providing useful information in your emails, your clients will want to share them. Make it easy for them by providing social media links to share the emails.
You can also add a line for a CTA (call-to-action) on your emails, encouraging readers to share with anyone that might find the information useful. Sharing of your emails can increase your reader numbers and consequently improve your sales.
Use Email to Market Your Chiropractor Practice
Emails are a great way to build a relationship with your clients and increase your sales. However, to succeed in email marketing, it must be done with the right strategies for your business; otherwise, you run the risk of losing clients.
Try applying some of the methods mentioned to your chiropractor practice marketing.
For help with marketing and growth for your business, check out our free tools today or become a member of The Smart Chiropractor for our fully automated email system + social media automation!